Privacy Policy
SelfMoment · Legal
Privacy
Policy
At SelfMoment, your privacy is a fundamental part of how we operate. This document outlines how we gather, use, and safeguard your personal information.
Information We Gather
Visitors are welcome to explore SelfMoment without sharing any personal details. Should you choose to create an account, we will ask for certain identifying information — including your full name, email address, and other relevant details necessary to set up and maintain your membership. Choosing not to provide this information may limit our ability to fulfil your requests or deliver our services effectively.
Certain technical data is collected automatically when you visit our website, including your IP address, device type, browser information, and pages visited. This data helps us maintain the performance and integrity of our platform. If you proceed to make a purchase, we will also collect payment-related details such as billing address and card information, which are securely transmitted to authorised financial partners solely to complete your transaction.
How We Use Your Information
The information we hold about you is used to deliver and improve the services you request, respond to your enquiries, resolve any issues that arise, and personalise your experience on our platform. We may also use your contact details to keep you informed about updates to our products, new features, or changes to our policies that may affect you.
Sharing & Disclosure
We are committed to keeping your personal data confidential. SelfMoment will not share or disclose your information to third parties except with your explicit consent, or in the limited circumstances described below:
- 1.Third-party service providers who fulfil a product or service requested by you.
- 2.When required to comply with applicable laws or regulations, whether within or outside the United States.
- 3.When necessary to defend or uphold the rights, property, or personal safety of any individual.
Cookies & Tracking
SelfMoment uses cookies to enhance your browsing experience and recognise you when you return to our site. These small files allow us to remember your preferences and pre-fill relevant details — such as your contact information or saved settings — so that routine tasks are quicker and more convenient for you.
You have the option to decline cookies through your browser settings; however, doing so may prevent you from accessing certain areas or features of our website. We recommend keeping cookies enabled to enjoy the full SelfMoment experience.
Data Security
We regard your personal information as a valuable asset and take its protection seriously. SelfMoment employs a range of technical and organisational measures to guard against unauthorised access, alteration, or disclosure of your data.
That said, no method of transmission over the internet or electronic storage is entirely without risk. While we maintain rigorous security practices, we cannot guarantee the absolute security of information transmitted to or from our platform, and you acknowledge this inherent limitation when using our services.
Closing Your Account
What should I know before permanently closing my SelfMoment account?
- Once closed, your account cannot be restored or reactivated under the same credentials.
- All associated data — including your saved items, order history, personal preferences, and stored addresses — will be permanently erased and cannot be recovered.
How do I go about closing my account?
To initiate the account closure process, please reach out to our customer support team via the Contact Us page. A member of our team will guide you through each step and confirm when the deletion has been completed.
